TERMS AND CONDITIONS

ACCEPTANCE OF TERMS
 

All products and services provided by Yard Sign Ninjas are subject to these Terms and Conditions of use:

By placing an order, you are forming a legally binding contract with Yard Sign Ninjas for products and services and agree to be bound by the Terms and Conditions of the website as a whole.

Use of the service for the sole purpose of obtaining estimates with no intent to purchase is prohibited.

The Client agrees that Yard Sign Ninjas shall not be responsible for any loss or damage they might suffer due to any modification, suspension, or termination of an order unless mutually agreed in advance by Yard Sign Ninjas.

Client agrees to indemnify and hold Yard Sign Ninjas and its subsidiaries, affiliates, officers, agents, business partners or employees harmless from any claim or demand, including attorneys’ fees, made by any third party due to or arising out of content client submits or transmits through our site.

By using our site, you are representing that you have full rights to use the copy design, and images in your piece without infringing the intellectual property rights of third parties. Yard Sign Ninjas will not assume the responsibility of checking the content of its client’s submitted materials for copyright violations and will not be held accountable for any illegal use of copyrighted material by its clients.

By clicking the “I ACCEPT” button and or making a purchase, you acknowledge that you have read this document and agree to be bound by its terms.

CHANGE OF TERMS

Yard Sign Ninjas reserves the right to change the Terms and Conditions at any time without notice. You are responsible for reviewing the Terms and Conditions for any changes at the time of order placement.

CHANGE OF PRICING

Yard Sign Ninjas reserves the right to change our pricing at any time without notice. You are responsible for reviewing our pricing on our website before committing to an order. Major changes to pricing will be announced promptly before OR after a change. Price fluctuations in shipping are not under our control as live rates are displayed on the site, please try to place your order as soon as possible after getting a quote in-order to keep your quote price as close as possible to your final order price.

PRIVACY POLICY

Yard Sign Ninjas takes the privacy of its registered users seriously. This statement explains our privacy and data-protection practices. It is important for Yard Sign Ninjas to safeguard its users’ privacy while providing a personalized and valuable service. Collecting limited personal information is necessary if Yard Sign Ninjas is to satisfy the expectations and requirements of its users, e.g., by communicating with them and providing an interactive service.

WHAT INFORMATION DO WE COMPILE?

In addition to your email address supplied when signing up to Yard Sign Ninjas Headlines, Tools, Wizard or any other service, information is automatically retrieved on your browsing behavior through the site. This is used only in aggregate or, no individual user is found. The aggregated data lets Yard Sign Ninjas analyze site traffic and thus provide you with a more relevant service.

WHAT DO WE DO WITH INFORMATION WE COLLECT?

The personal information you supplied when signing up to Yard Sign Ninjas Headlines, Tools. Yard Sign Ninjas will not disclose personal information of any type to third parties except as necessary to fulfill orders (e.g. address and phone number for shipment) and for billing purposes. The e-mail address you provided lets us send you information about important changes and improvements to the site, and lets you manage your account. Each time you receive a message, you will have the option to decline to receive further marketing information relating to Yard Sign Ninjas.
If you have any questions in the meantime, or would like to be removed from Yard Sign Ninjas service, please contact: info@yardsignninjas.com, clearly specifying the email address you submitted when using Yard Sign Ninjas service.

COPYRIGHT INFORMATION

No part of our publications or Websites may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or any other information storage and retrieval system, without written permission of the publisher.

Purchasing or obtaining a document, whether it is in print or electronically, does not give the end-user any of the rights granted to the copyright holder. The copyright owner has the exclusive right to:

• Reproduce the work in copies.
• Prepare derivative works based upon the work.
• Distribute copies of the work to the public by sale or other transfer of ownership, or by rental, lease, or lending.
• Display the copyrighted work publicly.
• The creator of the work has exclusive rights with or without a copyright statement. According to the Berne Convention Implementation act of 1988, copyright notice is optional for all works published on and after March 1, 1989.

ORDERING AND PAYMENT POLICY

All orders are input by the reseller (purchaser) on our website. All orders are 100 % prepaid. We accept Visa, Master Card, Discover, personal checks, money orders and cashier’s checks. Once your order is placed and paid for by credit card, business check, money order or cashier’s check it is a confirmed order. You will receive confirmation of your purchase within 24hrs via e-mail (normally fairly instant). After your order payment is processed, your order will follow an automated path to print and ship without any requirement for Yard Sign Ninjas to check or question the order details and or artwork. No design work will be done unless paid for as a line item, unless the required change is not in the reseller's control (union bug for example). The reseller is responsible for verifying all aspects of the written estimate, invoice and related paperwork. Yard Sign Ninjas assumes no responsibility for checking artwork or order details for typographic errors contained in any documents or artwork once they have been approved. Please verify quantities, colors, styles, sizes, printing material, billing and shipping address.

SUBMISSION OF ARTWORK OR GRAPHICS

All artwork remains property of Yard Sign Ninjas unless purchased from Yard Sign Ninjas. Yard Sign Ninjas is not responsible for the quality of the images you upload and will not be liable for any files that the Client has not set up properly. The client is responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the item that you are purchasing.

Do not include anything in the art file you've uploaded that you wouldn't want on the final print, no notes, guides, color bars, crop marks, file name/versions, edge markings etc, as they may end up on the final print.

COLOR PROOFING, MATCHING AND PRINT SPECIFICATIONS

• Colors will appear differently from one computer monitor to another and from one printer to another, therefore the final print might be different from the one you see on your equipment(s). Standard colors are approximate and may vary. If you are looking for a more specific color, you need to refer to a PMS chart. We cannot guarantee a perfect match to PMS and Standard colors, and we are not liable for the final color appearance and/or ink density. This includes if you've paid for a match. We will in good faith print keep our printers calibrated and match to the closest possible color. Any proof that we send, and you approve, will show design layout, text accuracy, image proportion and placement, but should not be relied upon for color accuracy or density. Yard Sign Ninjas does not guarantee that the colors as they appear on the screen or printer will look the same as the colors that appear on the purchased product.
• Standard printing allows approximately a .75 inch no print margin. Full bleed products will be smaller than ordered size.
• Choosing a color replacement (if you’ve chosen to use our stock colors) will be done via an algorithm, not visually, to insure closest match possible. 
• Artwork if given in raster format may be rejected, as it may not be able to be matched to a spot color.

ORDER PROOFS

We require your approval for the layout (proof) before we print your order. In most cases, this proof is provided automatically as a virtual proof in the e-cart system. Yard Sign Ninjas is not liable for undetected art, text or color errors after sign proof has been approved and production started. The uploaded file of your artwork will be used to produce your order. Please read for errors. By approving, you assume all responsibility for all grammar, punctuation, spelling, layout and color errors. Check your artwork carefully. Once approved, we will produce your order.

Do not include anything in the art file you've uploaded that you wouldn't want on the final print, no notes, guides, color bars, crop marks, file name/versions, edge markings etc, as they may end up on the final print.

PRODUCTION TIME

All production times are estimates. You agree that Yard Sign Ninjas will take at least 10-12 (bag signs) or 3-5 (corrugated plastic) business days from the art approval (order and payment) to produce and ship your order. This production time is not guaranteed and will fluctuate during peak seasons. Our business days are from Monday through Friday (excluding holidays). Orders placed on Friday after 11am Central, Saturday or Sunday, we will start working on your order the following Monday. If you want us to use our Rush Service, there will be an additional charge (see individual product pages). Rush charges will guarantee that your order item is placed in the appropriate rush queue. We will produce your order in good faith to meet the agreed ship date, however the ship date itself is not a guarantee. Production time for orders starts the next business day after order placement, payment and artwork approval have all been finalized. Orders sent in after 11am will be counted as the next day’s business. Transit time for shipping is always additional to production turnaround, so please make sure to take this into consideration before placing the order.

CANCELLATION POLICY

You can cancel your order only before it has been produced. Personalized and custom ordered items cannot be returned for a refund unless there are errors on our part.

• If cancellation is made and no design work and or order paperwork has been started your cancellation fee is $75.00.
• If your order is cancelled after the artwork has been prepared and or your order has been scheduled on press, the cancellation fee is $100.00.
• If your order is cancelled after artwork has been approved/prepared and printing process has not been started, the cancellation fee is $150.00.
• Your order cannot be cancelled after the artwork has been approved and the order has been sent to press for printing, the ordered product has been printed, the order is already packaged, the order is in route to you or has been delivered.

REFUND POLICY

If a refund is deemed necessary on an order or order item, after case review, refunds will be issued in the form of store credit for use on future orders. Confirmation of your credit will be emailed to you. The balance is also available in your account settings on the website.

SHIPPING & DELIVERY TERMS

Yard Sign Ninjas makes every effort to pick reliable shippers and we have a good track record. However, Yard Sign Ninjas cannot and will not be held responsible for delays or damage in transit.

Yard Sign Ninjas does not guarantee delivery dates. Delivery times are estimations only and Yard Sign Ninjas shall not be liable for delays. We calculate shipment and delivery dates based upon estimates provided by our shippers. Once Yard Sign Ninjas delivers the product to the carrier, claims for loss or damage must be made against shipping company.

Customer is advised to carefully check packages upon arrival prior to the shipping company’s departure. Any claims of any kind must be reported via e-mail with pictures within 3 business days of shipment receipt. We can ship products anywhere in the United States. For shipping quotes to other countries please e-mail shipping details (Country, Zip Code) to quotes@yardsignninjas.com. If the client supplies the wrong address causing a package not to be delivered on time, Yard Sign Ninjas will reship the package to the correct address with the customer paying an additional shipping fee for the reshipment. Rush charges will be refunded or waived by Yard Sign Ninjas, where applicable, for a delay caused by technical difficulties AT Yard Sign Ninjas. If shipping location details are incorrect thus incurring extra fees on Yard Sign Ninjas by shipping company, those fees will be passed on to company or person who ordered the products.

Extra fees could include but are not limited to a business vs residential location, lift-gate service, curbside delivery, inside delivery, re-delivery, appointment requirements, oversized pallets etc. Please be specific about the shipping location when ordering so as not to incur any unexpected extra fees or delivery delays.

RETURN AND REFUND POLICY

Yard Sign Ninjas does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. Yard Sign Ninjas is not responsible for reviewing, revising, holding, releasing or cancelling of orders, products or images once an order has been placed. If we made a printing error after client order approval (invoice / proof), we must be notified within 6 days from the ship date and we will re-run your order.

CLIENT / CUSTOMER APPROPRIATION POLICY

Because of the nature of the whole sales, Yard Sign Ninjas will NOT appropriate or contact any retail customer that has ordered under one of our registered active dealers unless explicitly told to do so by said dealer.

ADDITIONAL CHARGES

• PMS Color match – $50.00 per *matched color per order (*we do not guarantee a perfect match, fee is for the extra time, material, ink, matching software etc)
• Half Tones – $35.00 – $85.00 Charge (halftones for bag signs must be pre-approved)
• Reverse Print – Defined as color background heavy ink coverage. (example: white text colored background) Your order may be subject to extra fee due to excessive ink use.
• Additional fees may apply for printing the reverse side of the sign different from the primary side. (corrugated plastic)
• Artwork editing or creation if needed – $50 per half hour, includes 1 proof, so be specific with design details.
• Proofs outside of using cart system – $35 per proof.
• Post-order detail change: $50.00 – This fee is for ANY changes made to an order after it has been placed. This includes, but is not limited to the following: Address change, new art, colors, options, shipping changes, etc. Please provide all of the correct order details when placing the order. Mid-stream change is the enemy of efficiency. Depending on the progress of your order, it is not 100% guarantee that the change will be able to be made.
• Order Entry Fee: $50.00 – This fee is for any orders that you can enter yourself, but instead you have chosen to have one of our staff enter for you. Please bear in mind, we're happy to answer questions as you place your order.
• Credit Card Convenience Fee – 3%
• NSF/Bounced Checks: Order total less than $5,000 will be a $50 fee, greater than $5,000 will be a $100 fee.

SALES TAX

Sales Tax will be charged to orders within Iowa State unless you are tax exempt. If you are tax exempt, you will need to send or fax to us your tax exemption certificate.